SecurityAnswerInvalid

⌛

Connecting

SecurityAnswerInvalid occurs when the user’s answer to a security question is submitted but deemed incorrect by the provider, indicating the session was awaiting input.

• The session cannot proceed without a correct answer.
• No data is retrieved.
• The session ends in a terminal failure state, meaning no further progress or retries will occur within the same session.

Expected Developer Action

SecurityAnswerInvalid is one of the final statuses in a session. For security reasons, providers typically do not specify which part of the answer was wrong or whether it was a formatting issue. Applications may want to provide context or reminders to help users input answers accurately (e.g., case sensitivity, exact spelling).

• Notify the user that their answer was rejected by the provider.
• Prompt them to review and re-enter the correct response if they attempt to reconnect.
• If applicable, allow the user to update stored security question answers in their connection settings.

Possible Previous Statuses:

• SecurityAnswerRequired

Possible Next Statuses:

• None