NO_INVOICES
Returned when there are no invoices associated with the Connection and account.
http code 400
{
"error_category": "CONNECTION_ERROR",
"error_code": "NO_INVOICES",
"error_message": "No valid invoices were found for this connection and account.",
"display_message": "No invoices were found. Please visit your provider's website to confirm invoices are available."
}
Common causes
- The user successfully logged into their account, but Deck was unable to retrieve any invoices from the Connection and account.
Troubleshooting steps
- Ensure the user has not closed their account. If the user no longer has any open accounts associated with the Connection, remove the Connection via /connection/remove.
- If you previously had access to the account, send your user through update mode with account selection enabled to allow them to re-grant access to the account.
- Prompt the user to connect a different account and provider.
If this error persists and the user does have accounts at the provider that you should be able to access, please submit a Support ticket with the following identifiers: access_token
, source_id
and link_token_id
.
Updated 5 months ago